> For the complete documentation index, see [llms.txt](https://docs.vrsoft.com.br/vrmaster/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vrsoft.com.br/vrmaster/gestao-do-conhecimento/gestao-do-conhecimento-vr-concentrador/resource-exception-unable-to-complete-network-request-to-host-192-168-x-x-reason-unable-to-complete.md).

# RESOURCE EXCEPTION. UNABLE TO COMPLETE NETWORK REQUEST TO HOST "192.168.X.X". REASON: UNABLE TO COMPLETE NETWORK REQUEST TO HOST "192.168.X.X

**Ocorre quando o serviço do firebird não está ativo ou está corrompido.**

1 - Verifique o serviço do Firebird; 2 - Se o Firebird estiver com status "Parado" Inicie o serviço, caso serviço esteja ativo [reinstale o Firebird novamente.](/vrmaster/equipamentos-homologados/instalacao-impressora-sweda-si-300s-windows/manual-do-sistema-vr-setup-pdv-instalacao-e-configuracao/instalacao-pdv/gestao-do-conhecimento-vr-pdv/gestao-do-conhecimento-vr-pdv-banco-de-dados/your-user-name-and-password-are-not-defined-ask-yout-database-administrator-to/verificacao-e-reinstalacao-firebird.md)

**Ocorre quando o PDV não consegue acessar as pastas do sistema no servidor.**

1 - Acesse o PDV que está com problemas; 2 - Execute a função 997 e copie o endereço do campo "Caminho do servidor"; 3 - Execute a função 113 opção 1 para sair do VRPdv; 4 - Clique em iniciar / executar; 5 - Cole o endereço do servidor e tecle enter; 6 - Insira o Usuário e Senha do logon do Administrador do servidor e marque a opção para "Lembrar".


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