> For the complete documentation index, see [llms.txt](https://docs.vrsoft.com.br/vrmaster/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vrsoft.com.br/vrmaster/gestao-do-conhecimento/gestao-do-conhecimento-vr-coletor/an-error-message-is-available-for-this-exception-but-cannot-be-displayed-because-these-messages-ar-o.md).

# An error message is available for this exception but cannot be displayed because these messages ar optional and are not currently installed on this device...

**O erro ocorre quando o arquivo NETCFv35.Messages.EN.wm.cab está corrompido ou por algum motivo não está mais legível para o aplicativo.**

![](/files/i86oXDY7udSBVcIT7vxW)

1 - Conecte o coletor no computador. 2 - Entre em contato com o suporte da VR Software para solicitar novamente o arquivo NETCFv35.Messages.EN.wm.cab. 3 - Transfira o arquivo para o My Device de seu coletor. 4 - Execute o arquivo dentro do coletor. 5 - Reinicie o aplicativo VRColetor.


---

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