> For the complete documentation index, see [llms.txt](https://docs.vrsoft.com.br/vrmaster/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vrsoft.com.br/vrmaster/equipamentos-homologados/instalacao-impressora-sweda-si-300s-windows/manual-do-sistema-vr-setup-pdv-instalacao-e-configuracao/instalacao-pdv/gestao-do-conhecimento-vr-pdv/gestao-do-conhecimento-vr-pdv-pinpad/erro-pinpad-42.md).

# ERRO PINPAD -42

**Ocorre quando as dlls do Sitef estão desatualisadas.**

1 - Execute a função 183 no PDV para atualizar as DLLs. 2 - Reinicie o VRPdv e realize a transação novamente.

**Ocorre quando o Pinpad é do modelo Gertec 910 e está transacionando pelo módulo Elavon.**

1 - Entre em contato com a VR Software. [(Código 36355)](http://192.168.0.249:34000/wiki_interno/index.php/ERRO_PINPAD_-_42)


---

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